SAP Business Workflow: Dynamic With SAP Business Workflow, business processes are automated across all application and organizational areas and are supported by an active information flow. SAP Business Workflow acts as middleware technology, taking on additional service functions for the R/3 System applications. Workflow management therefore enhances the wide range of possibilities offered by R/3 for managing and controlling integrated transaction and communication processes. SAP delivers predefined workflow samples for practical use, but customer-specific workflows can also be designed to integrate R/3 applications as well as other software solutions and mail systems. Workflow management and desktop integration greatly increase the areas in which the R/3 System can be used, and create new possibilities for integrating data and functions on screen.