About the Menus

There are three menus to help you access the appropriate form in the reservations system.

To learn more, select one:

•	File Menu

•	Guest Menu

•	Help Menu


About the Buttons

There are three Payment Type buttons in the reservation system. To learn more select one:

•	Credit Card

•	Check

•	Cash

There is also a Done button. Click it to learn more.


About the Text Entries

Most of the data about the guest is entered in the text fields of the main screen of the reservation system.

To learn more select one:

•	First Name

•	Last Name

•	Address

•	Phone

•	Number of People

•	Check-in Date

•	Number of Days

•	Room Number

•	Rate


About the Status Bar

The Status Bar displays helpful information about the current element on the form.


Guest Menu

From the Guest Menu you can access these forms:

•	Add a reservation

•	Check in

•	Check out

•	Cancel a reservation


Payment Type

The guest can pay by:

•	Credit card (preferred0

•	Check

•	Cash

Click the appropriate button to indicate the payment method.

Click an option to learn more about it.


Done Button

Use this button when you have completed the transaction. The database is updated.

To change a reservation after it has been added to the database, you must

1.	Cancel the existing reservation.

2.	Add a new reservation with the appropriate changes.


Check In

Use this screen when the guest arrives at the main desk to record data. Make any necessary changes such as room number or rate at check in only.

To change reservation data before check in, use the Add Reservation screen.


Add Reservation

This is the main reservation screen. Use it to enter data when a guest calls or writes to request a reservation.

In addition, use this screen to edit/modify an existing reservation if the guest has not yet checked in.


Credit Card

This is the preferred method of payment. When this button is checked, and after you click Done, the reservation system displays a new form for entering credit card data.


Check

When this button is checked and after you click Done, the reservation system displays a new form for entering the check number and the guest’s driver’s license or passport data.


Cash

When this button is checked and after you click Done, the reservation system displays a new form for entering the  estimated amount to be paid on checkout. You will also indicate which currency if not US dollars.


Check Out

Use this screen when the guest comes to the desk or calls to request the final statement.


Cancel Reservation

Use this screen to cancel a reservation.


First Name

Type the guest’s first name, then press Tab.


Last Name

Type the guest’s last name, then press Tab.


Address

Type the guest’s complete address:

•	Street address including apartment or suite number, if any.

•	City and State.

•	For US addresses, the zip code.  Use the zip + four if possible.

For international guests, type the country and mail code, if any.


Phone

Type the customer’s home or business phone number including area code. Also include an extension if appropriate.

For international guests, type the country code in place of area code.

Do not type a long distance access code such as 1- or 1011.


Number of People

Type the total number of guests included in this reservation. The maximum number per reservation is four.


Check-in-date

Type the date that the guest(s) will arrive.

Use this format:  MM/DD/YY


Number of Days

Type the total number of days the guest(s) plan to stay.


Check-out date

Type the date that the guest(s) will arrive.

Use this format:  MM/DD/YY


Room Number

The system assigns a room automatically.

To override and enter another number, click the Override button.


Rate

Type the room rate per day in US dollars.


About the Menus

There are three menus to help you access the appropriate form in the reservations system.

To learn more, select one:

n	File Menu

n	Guest Menu

n	Help Menu


About the Buttons

There are three Payment Type buttons in the reservation system. To learn more select one:

n	Credit Card

n	Check

n	Cash

There is also a Done button. Click it to learn more.


About the Text Entries

Most of the data about the guest is entered in the text fields of the main screen of the reservation system.

To learn more select one:

n	First Name

n	Last Name

n	Address

n	Phone

n	Number of People

n	Check-in Date

n	Number of Days

n	Room Number

n	Rate


About the Status Bar

The Status Bar displays helpful information about the current element on the form.


Guest Menu

From the Guest Menu you can access these forms:

n	Add a reservation

n	Check in

n	Check out

n	Cancel a reservation


Payment Type

The guest can pay by:

n	Credit card (preferred0

n	Check

n	Cash

Click the appropriate button to indicate the payment method.

Click an option to learn more about it.


Done Button

Use this button when you have completed the transaction. The database is updated.

To change a reservation after it has been added to the database, you must

1.	Cancel the existing reservation.

1.	Add a new reservation with the appropriate changes.


Check In

Use this screen when the guest arrives at the main desk to record data. Make any necessary changes such as room number or rate at check in only.

To change reservation data before check in, use the Add Reservation screen.


Add Reservation

This is the main reservation screen. Use it to enter data when a guest calls or writes to request a reservation.

In addition, use this screen to edit/modify an existing reservation if the guest has not yet checked in.


Credit Card

This is the preferred method of payment. When this button is checked, and after you click Done, the reservation system displays a new form for entering credit card data.


Check

When this button is checked and after you click Done, the reservation system displays a new form for entering the check number and the guest’s driver’s license or passport data.


Cash

When this button is checked and after you click Done, the reservation system displays a new form for entering the  estimated amount to be paid on checkout. You will also indicate which currency if not US dollars.


Check Out

Use this screen when the guest comes to the desk or calls to request the final statement.


Cancel Reservation

Use this screen to cancel a reservation.