The Systems Development Life Cycle: Generation and Evaluation of Alternatives
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During this phase, alternative solutions for addressing the system requirements are researched. All solutions are compared according to technical aspects, organizational aspects, and the economics of the project.
- Technical assessment looks at how risky the technical aspects of the alternative are. Poses the question "Can it be built?"
- Organizational assessment looks at the organization and determines whether or not there is support for the project. Poses the question "Will people use it?"
- Economic assessment looks at the costs versus the benefits of the new system from a financial point of view. Poses the question "Do the benefits outweigh the costs?"
- Tangible costs (hardware, software, personnel, etc.) v. intangible costs (learning curve for new system, disruption in operation, morale issues)
- Tangible benefits (new system allows for reduction in payroll or allows for increased volume) v. intangible benefits (customer satisfaction)
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When evaluating a proposed system, organizations use the following three criteria to select the best alternative:
- Highest Return on Investment (ROI)
- Highest Net Present Value (NPV)
- Shortest Payback Period (earliest break-even point)
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Three issues to consider when investigating alternatives:
- Technical assessment "Can it be built?"
- Organizational assessment "Will people use it?"
- Economic assessment "Do the benefits outweigh the costs?"