MISource Video Case Study: McGraw-Hill Primis: Systems Design: Question Results

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Question One: "Process engineering" is the design of business processes to achieve competitive advantage in cost, quality, speed, and service. Which of these advantages were driving the development of the Primis system for McGraw-Hill?

Question Two: What types of system design tools do you think McGraw-Hill used to develop the system's functional requirements and technical specifications?

Question Three: Business customers must perceive products/services are solutions to their problems. How did the Primis system design keep this objective in mind?

Question Four: The Primis team knew that technology would change in the short and long run, affecting the design of the system. How did the team deal with the knowledge of this inevitable change and uncertainty?