Question One: Would prototyping have helped the Primis team? Why/why not?
Response:Question Two: What role should end users have played in the development of the system?
Response:Question Three: What change management techniques did McGraw-Hill use to increase the chances of success for the system?
Response:Question Four: Why was it important to consider the relationship of Primis to the back-end systems at McGraw-Hill?
Response:Question Five: If you were the project manager for Primis, what would you have done differently?
Response: