In the past few years Business Process Reengineering (BPR) has had a major impact on business management policies. The opportunity that it offers to redefine an organisation at a very fundamental level has had enormous impact. However, it is often forgotten that BPR consists of two stages. The first is Process Redesign; in this stage the organisation leaders specify exactly how they want the basic processes they direct to be performed. The tools are models; models that are understandable and communicable; models that can embrace all the variables - activities, timings, costings organisational units, dependencies and so on, and models that above all will be of use in the critical second stage - Process Re-implementation. Without successful re-implementation redesign is merely a paper tiger and there are two key components of re-implementation. New organisational systems, which are the subject of the discipline of change management, and very often new computer systems, a component that is often not considered until late in the process.
This paper discusses how the Oracle Process Modeller enables and supports the first stage - re-design and at the same time prepares for and accelerates the second - re-implementation.
Oracle Process Modeller produces models of business processes, and represents their behaviour by means of multimedia annotations
The multimedia annotations can be used in many imaginative ways to build a model that really represents the real world and is easily communicable to real-world people, without technical jargon or arcane syntax. It allows a non-technical user to describe business processes quickly and easily, using point and click methods to position process steps, stores, the flows between them, and the organisation units to which they belong.
Pop-up property sheets allow you to record details, such as time and cost, for further analysis. This means you can rapidly model the way your business works using a simple flow diagram and associated measures of business performance. Then you can use the multimedia and animation capabilities of Process Modeller to bring your diagram to life! For instance, you can:
use an icon in place of the standard symbol, to indicate the type of activity described: for example, a person using a telephone or a group of people at a meeting attach a scanned image: for instance, the document that is generated or a picture of the person who performs the process step record a sound clip to go with the icon, such as a typical record a sound clip to go with the icon, such as a typical conversation with a customer, a telephone ringing or a description of the process step associate a video clip with the icon, for instance the assembly of a product animate the whole process, using the icons and sound clips to show how work moves from one process step to the next.
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