Frequently Asked Questions by PCQuest subscribers
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When will my subscription start? How will I be intimated?
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The subscription will be activated within 2-4 weeks of receiving your subscription request. A formal payment receipt also stating your subscription number will be sent to you within 14 days of receiving your subscription request.
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Will my gift come along with my copy?
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If applicable with the subscription offer, the relevant gift will be sent to you by courier/ Registered post 4-6 weeks after your subscription has started.
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How will I receive my copy of of the magazine?
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Currently it is being delivered by courier in select Metros only. Elsewhere these publications are sent by post.
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What if I do not receive my copy?
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A replacement copy will be sent to you within 7 days of receiving intimation from you. Please note that we are unable to entertain such requests received more than one month after the release of the issue.
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What if the CD gets damaged in transit? Will you replace it?
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We bear the risk of damage in transit. A replacement copy will be sent to you within 7 days of receiving intimation from you. Please note that we are unable to entertain such requests received more than one month after the release of the issue.
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Can you send my copy by courier? I am ready to pay more.
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Sorry, right now we are not offering this option.
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I want to change the delivery address for the magazine. How soon do I let you know?
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The request must reach us at least 20 days before the release of the forthcoming issue. Please send in a written request mentioning your subscription number, new address and the effective date of change.
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From where do I get the subscription/ Renewal form?
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The subscription form is available in each issue of our magazine and at our website at http://www.pcquest.com/subs/subs.asp, which can be used for renewals. If you wish, we will be delighted to post the same to you. Please contact us with your name and address. Also, you will receive a renewal invoice from us just before your current subscription is due to expire.
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How soon do I send a request for renewal?
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In order to ensure that there is no break in your current subscription, the renewal request much reach us at least 20 days before the expiry of the current subscription. You can send in your renewal request not earlier than six months in advance.
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My subscription is expiring after three months. If I renew now will my subscription be extended or will I start getting paralel issues?
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Your subscription will be renewed only after the expiry of the existing subscription. As a safeguard against parallel subscription commencng please mention your subscription number along with the renewal request.
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Can I send my subscription/ renewal thru e-mail?
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Sorry, right now we are unable to accept subscription requests through e-mail.
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Can you please commence my subscription if I give my Credit Card details by phone?
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Sorry, but right now we are unable to process credit card payments through phone as bank insists on having the card holder's signature on all charges through credit card.
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The subscription form that I have has expired. What do I do? Please let me know the current subscription details.
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The subscription form is also at our website at http://www.pcquest.com/subs/subs.asp. If you wish we will be delighted to post it to you. Please contact us with your name and address.
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Can you start my subscription from the current issue?
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We are sorry but we are unable to do so. All subscriptions commence from forthcoming issues.
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How should I pay and where should I send my payment?
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We prefer to receive the payment through Demand Draft or Credit Card. the cards accepted by us are Amex, MasterCard, Visa and Diners. You can also pay by cheque. Please add Rs 25/- extra for all non-metro cheques. You can send the payment to the nearest Cyber Media (I) Ltd address given below.
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In whose name should the payment be?
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The payment has to be made in favor of CYBER MEDIA (INDIA) LTD.
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How do I enclose the cheque?
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Since you are sending a cheque/ DD, we suggest you send it through courier or registered post.
Please address all subscription related queries to the nearest Cyber Media (I) Ltd address given below.
More questions? Contact the Reader Service Executive at rse@pcquest.com
Contact Cyber Media (India) Ltd at:
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Registered Office
D-74 Panchsheel Enclave,
New Delhi 110017
Tel: (011) 6498999, 6491320
Fax: 6496765
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Corporate Office
B-35, Sector 32, Institutional,
Gurgaon 122002 Haryana
Tel: 0124 (91 from Delhi)-6384816
Fax: 6380694
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BANGLORE
Bureau Manager: Naveen Chand Singh
Marketing: MA Jaideep
401, 4th Floor, MB Centre,
134 Infantry Road,
Bangalore 560001
Tel: (080) 2861511/8238/9872/6927
Fax: 2862971
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CALCUTTA
Assistant Bureau Manager: Pranab Das
Tel: (033) 4142797
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CHENNAI
Marketing: Rupa L Nathani, Kumar VPS
5B, 6th Floor,
Gemini Parsn Apartments,
599 Mount Road,
Chennai 600006.
Tel: (044) 8221712/0359/0360
Fax: 8222092
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MUMBAI
Regional Manager: Easwardas Satyan
Senior Reporter: Pragya Madan
Bureau Manager: Shubhendu Nath
Marketing: Gopakumar VR
32/33, Mittal Estate No 1,
1st Floor, Andheri-Kurla Road (Near Marol Naka),
Andheri (East), Mumbai 400059
Tel: (022) 8502661, 8515242/43
Fax: 8514877
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NEW DELHI
Regional Manager: Rachna Garga
Marketing: Alok Arya, Harminder Singh,
Sumer Mehta, Rahul Saxena, Raj Verma
D-74 Panchsheel Enclave,
New Delhi 110017
Tel: (011) 6498999, 6491320
Fax: 6496765
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PUNE
Assistant Bureau Manager: Samir Bale
Flat No. 2, Rajat Apartments,
Koregaon Park,
Pune 411001.
Tel: (020) 6113892
TeleFax: 6119313
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SECUNDERABAD
Marketing: D Ramesh Chander
Room No 5 & 6, 1st Floor,
Srinath Commercial Complex,
SD Road, Secunderabad 500003
Tel: (040) 7841970, 7841665
TeleFax: 7898134
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OVERSEAS AGENTS
Advertising/Sales in the United States:
CMP Worldwide Media Networks,
Emily G Ospensen,
Worldwide Sales Director,
One Park Plaza # 700,
Irvine,
CA 92614.
Tel: 949-223-3632
Fax: 949-223-3690
E-mail: eospenso@cmp.com
Website: http://cmpworldwide.com